In Kirklees, the transition from traditional landlines to digital services is underway as part of a nationwide initiative by the UK government. To address any queries regarding this industry-wide change, the BT Digital Voice truck will be stationed in Huddersfield.

On the 17th and 18th of August, from 9 am to 5 pm, the BT team will be available at the bus station in Huddersfield town centre to provide answers and information about the digital switchover and its implications for users.

Fortunately, for most landline users, the shift to digital will have minimal impact. Service continuity and price plans will remain unaffected by the switchover, and phone handsets should function as usual.

However, certain groups won’t be automatically switched over, including individuals with healthcare pendants, people over the age of 70, those who solely rely on landlines, individuals without mobile signal access, and people who have disclosed additional needs to their service provider.

The current analogue network, which many home phones rely on, is no longer adequate to meet the demands of modern communication. Consequently, the digital phone service will operate via the broadband network, offering various advantages and improved features, such as advanced spam call blocking.

Notably, all landline telephone operators in the UK are partaking in this transition, not just BT. Therefore, if you have a landline with a different company, the BT team will still be available to address any questions you may have.

The UK’s complete digital rollout is anticipated to be finalised by 2025, marking a significant step towards modernising communication infrastructure.